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Consumer Resources

ACCOUNTANT REGISTRATION OR ISSUES

Colorado Board of Accountancy
303-894-7800 
www.dora.state.co.us/accountants/  

AUTO ISSUES

Better Business Bureau
303-758-2100 
www.denver.bbb.org  

Colorado Auto Industry Division (title issues)
303-205-5746 
www.mv.state.co.us/dlr/complaint.html  

Auto Insurance Issues
Colorado Division of Insurance
303-894-7490 
http://www.dora.state.co.us/insurance/consumer/AutoMain.htm  

BANKRUPTCY ISSUES

If someone has filed for bankruptcy in your name, contact:
U.S. Trustee for the 19th District:
999 18th Street, Suite 1551
Denver, CO 80202
303-312-7230

BUSINESS RELIABILITY REPORTS

To receive a reliability report on a business, contact:
Better Business Bureau.
303-758-2100 
www.denver.bbb.org  
1020 Cherokee Street
Denver, CO 80204-4039

CHARITY RELIABILITY REPORTS

To receive a report on a charity, contact:
Colorado Secretary of State:
Phone: 303-894-2200, ext. 6407

A website for local charities only is:  http://denver.bbb.org/Charity-Reviews/

Reports on national charities can be found at: 
www.GuideStar.org 
www.give.org
www.Charitywatch.org  

CHECK VERIFICATION

To notify the check verification companies to stop accepting
your checks:
TeleCheck 800-710-9898 or 800-927-0188
Certegy, Inc. 800-437-5120

To find out if bad checks are being passed in your name:
SCAN 800-262-7771

COLLECTION AGENCY COMPLAINTS

Collection Agency Licensing (Attorney General’s Office)
303-866-5706 
www.ago.state.co.us/CAB.htm  

CREDIT CARD OFFER OPT OUT PROGRAM

To stop credit card companies from sending you pre-approved and unsolicited applications
1-888-567-8688 
www.optoutprescreen.com  

CREDIT REPORTING AGENCIES

For FREE copies of your Credit Report from all three credit
reporting agencies: (You must give your Soc. Sec. Number)

Website: www.annualcreditreport.com  
Phone: 877-322-8228

Or mail a copy of the Annual Credit Request Form to:
Annual Credit Report Request Service
P.O. Box 105281
Atlanta, GA 30348-5281

To put a fraud alert on your credit reports, contact any one of
the following:

Equifax 1-800-525-6285
P.O. Box 740241, Atlanta, GA 30374-0241

Experian 1-888-397-3742
P.O. Box 2002, Allen, TX 75013

Trans Union 1-800-680-7289
P.O. Box 1000, Chester, PA 19022

Innovis 1-800-540-2505
P.O. Box 1358, Columbus, OH 43216-1358

CREDIT REPORTING COMPLAINTS

Federal Trade Commission
1-877-382-4357 (toll free) 
www.ftc.gov  

ELDER ABUSE REPORTING

In Arapahoe County:
Adult Protection Services Hotline 303-636-1750

In Douglas County
Dept. of Human Services 303-660-7378

In Adams County:
Adult Protection Services 303-227-2348

In Jefferson County:
Human Services Department 303-271-4339

STATE ELDER ABUSE HOTLINES
http://www.nccafv.org/state_elder_abuse_hotlines.htm

FRAUD REPORTING

Arapahoe, Douglas, Lincoln and Elbert Counties:
Call the Consumer Protection Line: 720-874-8547

In Denver City and County:
Call the District Attorney’s Fraud Line: 720-913-9179

In Adams/Broomfield Counties:
Call the District Attorney’s Fraud Line: 303-835-5633

In Boulder County:
Call the Boulder District Attorney: 303-441-3700

In Jefferson/Gilpin Counties:
Call the District Attorney’s Fraud Line: 303-271-6931

ID THEFT ASSISTANCE

For a copy of the ID Theft Affidavit:
1-877-ID-Theft 
http://www.ftc.gov/bcp/edu/microsites/idtheft/

For a copy of the District Attorney’s Identity Theft Workbook:
720-874-8547

INSURANCE PROGRAMS

To verify that an insurance policy and/or agent is approved for sale in Colorado, or to register complaints against an agent:
Colorado Division of Insurance:
1-800-930-3745 
www.dora.state.co.us/insurance/  

To check on auto and home insurance claims on your property for the past 5 years:
1-800-709-8842 
www.ChoiceTrust.com  

INTERNAL REVENUE CONTACTS

To verify the authenticity of a notice: 1-800-829-1040

For tax related issues, call the Colorado Tax Payer Advocate:
303-446-1012

To report tax fraud, call the IRS Fraud Hotline (800) 829-0433

INTERNET FRAUD

Report instances of Internet based fraud to www.IC3.gov  

INVESTMENT OFFERS

To check investment offers, brokers and companies:
Colorado Division of Securities
303-894-2320 
www.dora.state.co.us/securities/  

To report fraudulent investment services using the mail:
USPIS
Criminal Investigations Service Center
Mail Fraud Unit
222 S. Riverside Plaza, Suite 1250
Chicago, IL 60606-6100
1-800-372-8347 
www.usps.com/postalinspectors   

JUNK FAXES

www.Junkfax.org  

JUNK MAIL REDUCTION

Mail Preference Service
PO Box 643
Carmel, NY 10512
Or you can go to their website and register on-line at: 
www.dmaconsumers.org  

LEGAL ASSISTANCE

The Legal Center for People with Disabilities and Older People
303-722-0300 or 1-800-288-1376 
www.thelegalcenter.org  

University of Denver Student Law Office
303-871-6140, Office 335
E-mail: lsaraceno@law.du.edu  

Colorado Legal Assistance (low income)
303-837-1313 
www.coloradolegalservices.org  

Metropolitan Lawyer Referral Service, Inc.
303-831-8000 
www.mlrsonline.org  

LENDING ISSUES

To report abusive lending, contact the FTC:
1-877-382-4357 
www.ftc.gov/  
CRC-240, Washington, DC, 20580

Or report it to your Attorney General

MEDICAL INFORMATION

To obtain a copy of your medical information from the insurance
industry database:
l-866-692-6901

MORTGAGE AND FORECLOSURE COMPLAINTS

Colorado Foreclosure Hotline
877-601-4673

Colorado HUD Counseling Agencies
CCCS of Greater Denver
7120 East County Line Rd.
Highlands Ranch, CO 80126
Phone: 303-989-3300
E-mail: jeanine.lipka@moneymanagement.org  

City of Aurora Community Development Division
9898 E. Colfax Ave.
Aurora, CO 80010
Phone: 303-739-7900

MOVING AND STORAGE COMPLAINTS

Contact the Better Business Bureau
Phone: 303-758-2100
www.denver.bbb.org

NO CALL LISTS

Colorado No Call List
To register your phone numbers:
303-776-2678 or 1-800-309-7041 
www.coloradonocall.com

To file a complaint for a violation of the No Call Program: 
www.coloradonocall.com  (click on "Complaints”)

National Do Not Call List
To register your phone numbers:
888-382-1222 
www.donotcall.gov/default.aspx  

To report a violation of the National "no call” list 
www.ftc.gov/donotcall/  

NURSING HOME ISSUES

For assistance in finding a suitable nursing home or for assistance in resolving an abuse issue with a nursing home, call the Regional Ombudsmen:
Adams, Arapahoe, Broomfield, Denver, Douglas, &
Jefferson Counties 303-455-1000

Boulder County 303-441-3199

Elbert & Lincoln Counties 719-348-5562

Or call the state Long Term Care Ombudsmen at 800-288-1376

If you are being abused or know someone who is being
abused, and need a local agency that can help you:
Eldercare Locator, 1-800-677-1116

PASSPORT ISSUES

If your passport is stolen or being used fraudulently: 
http://www.travel.state.gov/passport/passport_1738.html
or call a local U.S. Department of State field office

SECURITIES REGULATORS

Securities and Exchange Commission (SEC)
(Regulates public offerings of securities)
1-800-SEC-0330 
http://www.sec.gov  

Financial Industry Regulatory Authority (FINRA)
formally: National Association of Securities Dealers (NASD)
(Regulates stock brokers) 
301-590-6500 
http://www.finra.org/  

National Futures Association
(Regulates commodities dealers)
1-800-621-3570

Commodity Futures Trading Commission
(Regulates firms that deal in commodity futures)
1155 21st Street, NW
Washington, D.C. 20581 
www.cftc.gov  

International Regulators 
www.iosco.org/lists/  

To determine if a broker works at a US firm:
1-800-289-9999

SOCIAL SECURITY CONTACTS

For general assistance and questions, call:
1-800-772-1213 (toll free)

To report social security or ssi fraud:
Phone: 1-800-269-0271 (toll free)
TTY: 1-866-501-2101 (toll free)
Fax: 410-597-0118
Or write:
SSA Fraud Hotline
P.O. Box 17768
Baltimore, MD 21235

To obtain a copy of the Request for Earnings and Benefit
Estimate Statement (Form SSA-7004):
1-800-772-1213
Request on line at www.ssa.gov/mystatement  

STUDENT LOANS

If a student loan has been issued fraudulently in your name,
contact the school that opened the loan and have it closed. Then report the loan to:
U.S. Dept. of Education Hotline, 800-MIS-USED.

TELEMARKETING & OTHER CONSUMER COMPLAINTS

Federal Trade Commission
1-877-987-3728 (toll free) 
www.ftc.gov  

Federal Communications Commission
1-888-225-5322 (toll free) 
www.fcc.gov

ADDITIONAL RESOURCES

(all publications are free, in limited quantities)

1. CONSUMER ACTION HANDBOOK
Order copies by writing to:
Handbook
Federal Citizen Information Center
Pueblo, CO 81009

Or order on-line at: www.pueblo.gsa.gov  

2. SENIOR LAW HANDBOOK, a publication of the Colorado Bar
Association
View the handbook on line, or order your own copy at: 
www.cobar.org  

3. CONSUMER INFORMATION CATALOG
To order a single copy, or to subscribe, call 1-888-8 PUEBLO

Or order on line at: www.pueblo.gsa.gov  

4. NATIONAL FRAUD INFORMATION CENTER 
www.fraud.org  

5. SENIORS: PROTECT YOURSELF AGAINST INVESTMENT
FRAUD HANDBOOK (published by the SEC)

To order: 1-800-732-0330