Job Detail

Victim Witness Specialist - District Court

4/21/2017 10:34:22 AM



GENERAL STATEMENT OF DUTIES:  Performs semi-complex telephone and personal contact work with crime victims and witnesses in court matters in order to minimize the negative effect of the criminal justice system on victims and witnesses; supports prosecutors in the preparation, organization and prosecution of criminal cases through a variety of activities, including scheduling and managing victim/witness meetings and interviews, arranging for travel, educating and referring victims to supportive resources based on the needs of the victim or witness and the overall needs of the criminal prosecution/investigation. 


SUPERVISION RECEIVED/EXERCISED:  Works under the general supervision of the Victim/Witness Director and designated lead victim witness specialist.  Work is assigned as an area of responsibility; assistance is available in problematic areas.


EXAMPLES OF DUTIES:   Greets victims and witnesses upon arriving at court; explains the criminal justice system, processes, procedures, and  legal terminology to victims and witnesses; answers questions and provides information to assist them with the process of court proceedings and procedures, e.g. shelter, safety, transportation, compensation, therapy, and community referrals; ensures witnesses are present for hearings and appear at the appropriate times; accompanies victims to Court when they testify or when they are present for other hearings; provides court tours for victims and families to increase their awareness of the criminal justice system.


Assists prosecutors in case preparation through education and problem solving with victims and witnesses to ensure their cooperation and timely appearance in court; informs prosecutors of any potential witness problems or special needs of victims or witnesses; schedules witness appointments for prosecutors and schedules witnesses' trial appearance within a previously defined time frame or at attorney request, arranges transportation, food allowance, and hotel accommodations for out-of-state witnesses.


Works with staff to ensure all notification of “critical stages” (pursuant to the Victim’s Rights Amendment) is done accurately and in a timely manner; creates and maintains factual case records; familiarizes victims with legislation affecting their rights within the criminal justice system.


Initiates and responds to a wide variety of in-person and telephone contacts with crime victims, police, and lay witnesses to provide factual case-related information; communicates with personnel from various departments, e.g. Social Services, police agencies, probation offices, hospitals, doctor offices, detention facilities and schools, to support particular needs of victims and witnesses.


Monitors witness lists to ensure cases have necessary witnesses for trials and various types of hearings; keeps prosecutors informed of witness status and potential conflicts; electronically prepares personal service requests to ensure the attendance of victims and witnesses; provides basic investigative assistance to locate victims and/or witnesses whose whereabouts are unknown.  Logs and maintains subpoena waiver cards for immediate reference.


Generates simple correspondence; collects information for the preparation of petitions for payment of witness expenses, makes telephone calls to a variety of agencies regarding case status and other inquiries; reviews police reports on elder abuse cases and contacts social services to gather necessary additional information, e.g. the status of the case, appropriate handling of case.


Reviews new cases to determine whether new case filings are Victim's Rights cases or have a victim that requires notification; makes telephone calls to a variety of agencies regarding status of case and other inquiries; reads police reports for district court cases and contacts external agencies regarding the appropriate handling of case.


Downloads cases in ACTION (District Attorney Database) to generate a variety of required correspondence; downloads subpoenas for trial; processes and mails notification letters to victims to provide case information; generates, mails, and receives victim impact statements from crime victims.




Advanced interpersonal skills; ability to interact and communicate empathetically, clearly and effectively. 


Ability to gain considerable knowledge of: the criminal justice system, standard legal/court procedures and relevant legal terminology, and victimization issues, e.g. sexual assault, domestic violence, child abuse, child sex assault, at-risk victims, drug and alcohol abuse; ability to discuss same with victims and witnesses of crimes.


Ability to gain considerable knowledge of guidelines and statutes, e.g. Victim's Compensation policy, Colorado Revised Statutes, Victims’ Rights enabling legislation, Child Abuse and Neglect Interagency Agreement, bond hearings, subpoena requests, and restitution issues; ability to stay informed and updated on changing statutes.   Ability to provide criminal justice system education, status of cases, court support, and referral services to victims.  Ability to quickly learn and internalize information about community agencies and relevant resources.


Considerable knowledge of standard office procedures.  Ability to become familiar with and internalize relevant forms to the specific unit and/or assignment.  Ability to operate standard office equipment (e.g. computer, fax, copier), gain working knowledge of word processing/database programs (e.g. Word, Outlook, ACTION), and gain working knowledge of procedures on downloading cases from DA database and processing notification letters for victims.


Ability to organize, prioritize, and plan aspects of work, and handle considerable detail and volume.  Ability to be persistent and persuasive, and perform under pressure in stressful situations with courtesy and tact.  Ability to organize and maintain a referral system from E-Mail (Outlook) regarding the status of cases and Victim/Witness policies and procedures.  Ability to establish and maintain effective working relationships with superiors, co-workers, attorneys, other law enforcement agency personnel, and the public, including victims and witnesses, and communicate effectively, both orally and in writing, with same.


EDUCATION/EXPERIENCE:  Bachelor’s degree in victim assistance, human services, criminal justice or closely related field AND four (4) years’ experience in crime victim services.  Comparable education and experience that in the District Attorney’s discretion meets or exceeds the above criteria.


COMPLEXITY/RESPONSIBILITY:  Work in the class is characterized by the range of routine to complex contacts and tasks necessary to ensure victim/witness timely appearance in court while remaining sensitive and empathetic to the complex nature of the victim/witness relationship to the crime, the justice system, and the offender. 


SCOPE OF INTERPERSONAL CONTACTS:  Work in the class involves a wide variety of semi-complex personal and telephone contacts, some of which involve the use of persuasion and explanation to various levels of understanding; contacts are with superiors, fellow workers, victims, police and lay witnesses, other agencies and the general public, and involve the giving and receiving of non-routine, non-reoccurring information.


WORK ENVIRONMENT:  Work is generally confined to a standard office environment.

(Please Make Sure "Job Applied for:" is the Correct Position)
GeneralConflictsEmp HistoryReferencesEducationAffidavitEqual OppStatus


Job Applied for:
Are you seeking:
When could you start work?
Desired Annual Salary:
First Name: *  
Middle Name:
Last Name: *  
Email: *  
Phone: *  
Zip Code:
Are you 18 years of age or older? *  
Are you eligible to work in the United States? *  
Have you ever been employed with this Office? *  
If yes, list dates - From:    To: 

The Office of the District Attorney is an Equal Opportunity Employer.

It is the ongoing policy and practice of the Office of the District Attorney, 18th Judicial District of Colorado (District Attorney) to provide equal opportunity in employment to all employees and applicants. No person shall be discriminated against in any condition of employment because of race, color, national origin, sex, religion, age or disability. This policy of equal employment opportunity shall apply to all terms, condition and privileges of employment, including hiring, testing, training and development, promotion, transfer, compensation, benefits, educational assistance, discipline, termination, layoffs, and social and recreation programs. The District Attorney is committed to making employment decisions based on valid requirements and will analyze our personnel actions rigorously to ensure compliance with this policy.

The District Attorney personally endorses this program and asks staff for continued assistance and support in maintaining an environment that reflects the Office's commitment to equal employment opportunity. All personnel with responsibility for employment and personnel decisions are directed to perform their duties in accordance with this policy.