The Technology Department’s goal is to support, maintain and improve technology in the District Attorney’s Office, 18th Judicial District by aligning technology initiatives to organizational goals. The Department is setting the trend in utilizing technology to serve the community by offering more on demand information and services through the internet and providing the “right” Technology to our lawyers and non-legal staff.
OVERVIEW
Technology Staff includes a Service Desk Supervisor, Systems & Security Network Engineer, three Help Desk/Desktop Support Technicians, Application/Database Developer and CTO/Director of Technology and Strategic Initiatives. Combined the Department brings over 60 years of technology industry experience in both Government and Private Sector to the 18th Judicial District.
RESPONSIBILITY
The Department is a full-service Technology department that maintains and supports six offices in four counties with over 230 employees and 370 nodes on the private network. Providing Networking, Phones, Servers and Hosting/Virtual Environment, Hybrid Cloud Solutions, Application Development, Sharepoint Frameworks, Help Desk Technical Support. We have over 14tb of data with a cap of 32tb to manage and secure in a CJIS-compliant tiered storage environment utilizing the latest on premise and cloud storage offerings. The Department also works with 30 + partner agencies to improve collaboration and information exchange.
PROJECTS
For a little over two years now, the Technology Department in the DA’s office has been preparing the backend systems to support a paperless case environment.
Network service costs have improved by renegotiating contracts, standardizing from 10+ models to three models in the user desktop/laptop environment. This proved to be a challenge as many systems were designed around the way most organizations work – paper files.
The Department will need to account for a considerably larger amount of data storage and backup. The Office is utilizing more technology to deliver timely information and take action in areas that need attention.
All of these areas translate to faster, easier collaboration and dissemination of information. The Department has also been extending internal tools to the internet for partner agencies to provide a secure area to collaborate together.
FUTURE
The Department has worked hard to align its goals with the organization to achieve organizational goals.
Stage 1 – Focus on initiatives that fix or improve existing systems (2014-2015): Converting Legacy utility applications to new supported platforms for a sustainable environment.
Stage 2 – Identify implement key initiatives that align with organizational goals that prepare the Office for the transition to more innovation (2015-2016). In addition, Paperless Case Management and eDiscovery have identified as the top organizational initiatives.
Stage 3 – Implement transformational initiatives that highlight new capabilities and services to accomplish our organizational goals (2016-2017)
One example of this is the Statewide eDiscovery initiative. The Office is the first in the state to implement this giving us seamless information flow from the JD’s 20-plus law enforcement agencies.
